Privacy Policy

Last Updated: May 14, 2026

West Florida Air ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information may include:

• Contact information (name, address, phone number, email)
• Service location information
• Payment information
• Service history and preferences

Automatically Collected Information may include:

• Device information and identifiers (IP address, browser type)
• Usage data (pages visited, time spent on site)
• Location data (general location based on IP address)

2. How We Use Your Information

We may use the information we collect to:

• Provide and maintain our services
• Process and complete transactions
• Send you service-related communications
• Improve our website and services
• Respond to customer service requests
• Send you promotional materials with your consent
• Protect against fraudulent or illegal activity

3. Sharing Your Information

We may share your information with:

• Service providers and contractors who perform services on our behalf
• Business partners with your consent
• Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

4. SMS / Text Message Communications

When you provide your mobile phone number through our website forms and check the applicable consent box, you may receive text (SMS/MMS) messages from West Florida Air. We operate two separate SMS programs that you may opt into independently:

• Transactional / Service Messages: appointment confirmations, scheduling updates, technician dispatch and arrival notifications, and service follow-ups.
• Marketing / Promotional Messages: special offers, discounts, seasonal maintenance reminders, service announcements, and customer feedback requests.

Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time. Consent to receive text messages is not a condition of purchasing any goods or services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information collected for the purpose of providing SMS communications (such as your mobile number and consent status) is used only by West Florida Air and our messaging service provider to deliver, support, and manage the messages you have requested. Carriers are not liable for delayed or undelivered messages. To withdraw consent, reply STOP to any message, contact us at the phone number or email below, or submit a new request through our website.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and for marketing purposes. You can control cookies through your browser settings.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Restriction or objection to processing
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

West Florida Air
Phone: (727) 857-3051
Email: westfloridaair@gmail.com